Olympus endoscopes registered under the Olympus KeyMed ’Gold Card’ Service Contract Scheme may be returned for service or repair as many times as you like during the contract period. The carrying cases of endoscopes within a service contract are identified with a gold swipe card, allowing both users and Olympus KeyMed staff to recognise immediately if the instrument is covered. Quoting the device serial number to our Service Help Desk will allow instant access to the instrument’s repair history and identify that it is covered by Service Contract.  Upon receipt it will be processed and returned in the shortest possible time, without the need for further authorisation. Even the transportation charges are included in the Service Contract – simply call our nominated courier to arrange for overnight delivery to KeyMed. With the Olympus KeyMed Gold Swipe Card System, there are: NO unexpected charges NO hidden extras NO transport costs NO time-consuming paperwork NO delays . . . JUST peace of mind.

At Olympus KeyMed we are committed to providing a complete service solution and are constantly looking at ways to improve our quality of service by better responding to your individual needs. We would therefore invite you to take a moment to share your valuable opinions with us by completing our online Questionnaire

For a quotation, complete the on-line enquiry form or call our Service Contracts Department on 01702 616333.